Frequently Asked Questions

Here are a few common questions we receive from clients. Please reach out for any additional clarity you may need.

DO YOU ACCEPT INSURANCE?

We offer out-of-network billing and can provide receipts upon request for submission to your insurance company.

WHAT ARE YOUR FEES?

Our rate for individual therapy is $115 per session. Our rate for couples and family therapy is $135 per session. Payment can be made by cash, check, or major credit cards including American Express, Discover, Mastercard, and Visa.

HOW LONG ARE YOUR SESSIONS?

Sessions range in time from 45 - 55 minutes.

HOW LONG DO I NEED TO BE IN THERAPY?

Duration and frequency of therapy are dependent upon your individual needs and goals. You may choose weekly, biweekly, or another pace that feels right for you. We'll talk it through during your first session and make a plan together.

WHAT ARE YOUR HOURS?

Monday 8AM-6PM; Tuesday 8AM-730PM; Wednesday 8AM-5PM; Thursday 8AM-8PM; Friday 8AM-7PM; Saturday 11AM-5PM

DO YOU OFFER ONLINE APPOINTMENTS?

For therapy to be the most effective, you need to feel comfortable. We welcome face-to-face sessions, online appointments, or  a mix of both.

IS EVERYTHING WE DISCUSS CONFIDENTIAL?

Whatever you say in therapy, stays in therapy. However, there are times
when a therapist is legally obligated to break confidentiality:

  • Harm to self or others. If a therapist believes that you are in imminent danger of hurting yourself or someone else, a family member, police, or ambulance will be called to ensure safety.

  • A child under the age of 16 or an adult-dependent is in danger. If a therapist believes a child or dependent adult is in imminent danger from their caretaker(s), Family and Children’s Services or the police will be called.

  • Your files are subpoenaed by the court or by the College of Registered Psychotherapists. Therapists are legally obligated to comply with record requests from these two sources.

  • A client experienced a health emergency during a session. In this case, medical staff would only be provided with the necessary information. No information about why a client is in therapy will be shared.

WHAT IS YOUR CANCELLATION POLICY?

Life happens and sometimes appointments can't be kept. Cancellations prior to 24 hours will not be charged. Appointments canceled within 24 hours will incur the full session fee, though special circumstances are always acceptable.